Why would we, here at Hureka Technologies, invite you into a conversation about Operational Excellence?
We are a Digital Product Development and Digital Marketing company, aren’t we? Yes, we are … but we are even more.
We are passionate about helping you attract more customers and grow your revenues. But honestly, we are even more passionate about helping you grow your profits.
Why?
- Because we know you will be a valued client for quite some time if we are driving top-line growth for your business.
- But we also know you will be a client for life if we are also driving bottom-line profitability for you and your business.
That is why we are also committed to helping you drive your business towards Operational Excellence.
What does that mean?
Seek Perfection
This is often met with resistance as many people are quick to point out that perfection isn’t possible. While perfection may feel unattainable, that does not mean you can’t strive for it anyway.
By setting the bar high, we create a different mindset for your business.
When confronted with a problem, we look for long-term solutions and always try to simplify your work without compromising the quality of the outcome.
Embrace Scientific Thinking
Innovation comes from constant experimentation and learning. It is vital to understand what works and what does not work.
We capture the right data for your business and present that data to provide valuable information for decision making. This enables you to systematically make the right decisions to improve the profitability of your business.
Focus on the Process
When things go wrong, there is a tendency to want to blame other people. In a lot of cases, however, the problem is rooted in the process, not the person.
This is because even great employees can’t consistently produce ideal results with a bad process.
When a mistake occurs, rather than immediately pointing fingers at the employees involved, we encourage you to assess in what part of the process the error occurred.
Once we do this together, we adjust to achieve the results you want and develop the technology solutions that eliminate errors in the future and dramatically reduce your costs.
Assure Quality at the Source
High quality can only be achieved once every part of the process is done correctly. It can be helpful to organize work areas in a way that will allow potential problems to become visible right away.
When a mistake does occur, we encourage our clients to stop working immediately to correct the mistake before continuing. Quite often, a digital solution can be implemented quickly that prevents the problem from ever arising again.
Assure Quality at the Source
High quality can only be achieved once every part of the process is done correctly. It can be helpful to organize work areas in a way that will allow potential problems to become visible right away.
When a mistake does occur, we encourage our clients to stop working immediately to correct the mistake before continuing. Quite often, a digital solution can be implemented quickly that prevents the problem from ever arising again. Continuously Enhance Value
The object of every business is to provide maximum value to its customers. We work with you to ensure your process and workflow are continuous because interruptions create waste and inefficiencies.
It is also important that we evaluate your customer needs and wants together to ensure your organization is only meeting those demands and not creating more than what is necessary.
Think Systematically
In a system, there are many different interconnected parts that work together. It is important to understand the relationship between each of these parts because it will help you make better decisions.
We work with you to get rid of any barriers that interrupt the flow of ideas and information.
Create Value for Your Customer
To create value for the customer, you must understand what your customer needs and wants. The value is simply what that customer is willing to pay for.
We help our clients understand the needs and expectations of their customers and develop efficient, effective digital solutions that deliver sustainable value to their customers.